Privacy Policy
1. Information We Collect
We may collect the following information when you contact us through our website, email, or social media:
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Full name
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Email address
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Phone number
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Any information you include in your enquiry message
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Optional information you share about your trek preferences or group
We do not collect payment information on this website.
2. How We Use Your Information
We use your information only for:
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Responding to enquiries
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Managing and confirming trek bookings
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Communicating important details about your trek
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Improving our services and customer experience
We do not sell or share your personal information with third parties, except where required by New Zealand law.
3. How We Store & Protect Your Information
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Your information is stored securely through Wix and our internal email systems.
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Only authorised members of Henare New Zealand have access to your information.
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We take reasonable steps to keep your data safe from loss, misuse, or unauthorised access.
4. Email Communication
By contacting us through the website form or email, you consent to us replying to you and sending information related to your enquiry or booking.
We do not send marketing emails unless you explicitly opt in.
5. Cookies & Website Analytics
Our website may use cookies and basic analytics to help us improve the site experience.
This may include anonymous information such as:
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Pages visited
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Time spent on the website
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General location (city/region)
This information does not personally identify you.
6. Third-Party Services
We use Wix to host our website and may use third-party tools for email communication.
These providers have their own privacy policies, and we encourage you to review them.
We do not allow third parties to access your personal data unless required for operating our business or required by law.
7. Your Rights
Under New Zealand privacy law, you have the right to:
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Request access to the personal information we hold about you
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Request corrections to any inaccurate information
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Ask us to delete your information where legally permissible
To request this, please contact us at: